PRIVACY POLICY
Privacy Policy for EPC123 Assessor
Last Updated: June 2026
Who We Are
EPC123 Assessor provides Energy Performance Certificates (EPCs), Retrofit Assessments, Floor Plans and related property energy assessment services throughout the South East of England.
If you have any questions regarding this Privacy Policy, please contact us via the details provided on our Contact page.
Information We Collect
We may collect:
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Name
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Email address
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Telephone number
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Property address
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Billing information
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Information submitted through contact forms
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Information provided when booking an assessment
We may also automatically collect:
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IP address
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Browser type
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Device information
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Website usage statistics through analytics tools
How We Use Your Information
We use your information to:
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Respond to enquiries
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Arrange appointments
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Produce EPCs and related reports
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Process payments
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Improve our website and services
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Meet legal and regulatory obligations
Legal Basis for Processing
We process personal information under one or more of the following lawful bases:
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Contractual necessity
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Legal obligation
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Legitimate interests
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Consent where required
Data Retention
We retain personal information only as long as necessary to:
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Deliver our services
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Meet accreditation requirements
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Comply with legal obligations
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Resolve disputes
Sharing Information
We do not sell personal information.
Information may be shared with:
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Accreditation schemes
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Government EPC register
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Payment providers
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IT and website service providers
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Regulatory authorities where required by law
Your Rights
You have the right to:
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Access your information
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Correct inaccurate information
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Request deletion where applicable
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Restrict processing
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Object to processing
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Lodge a complaint with the Information Commissioner's Office (ICO)
Security
We take appropriate technical and organisational measures to protect your personal information.
Contact
Questions regarding privacy can be submitted through our website contact form.